Frequently Asked Questions
At the moment, we deliver anywhere in India.
At the moment, our products are available only at online.
Shipping fees are specified based on your location when you place an order with us. We do our best to minimize shipping costs so you can experience our products happily.
We strive to send you your orders as soon as possible. Typically, orders are delivered within 5 – 7 days (without accounting for holidays). With the priority shipment option, orders may be delivered in 2-3 days (without accounting for holidays). However, sometimes on-ground logistics takes time. When we process your order, we’ll provide an approximate number of days it’ll take for your order to be delivered based on your location.
Since we use multiple delivery partners, when we ship the order, we’ll send you an email with the details you’ll need to track the shipment.
Our products are sourced directly from farmers. We ensure the quality and authenticity of the products that we procure and package.Our packaging ensures that our products have the shelf life mentioned on the label.Our products are weighed during packaging and are labeled appropriately.
Unfortunately, if a product is marked as out of stock, you won’t be able to place an order for that product. However, if you add it to your account’s wish list, we’ll send you a notification when the product becomes available again.
Yes, we give you the option to cancel an order at any point prior to shipment. However, once shipped or delivered, we don’t accept returns. If we see two separate orders coming through from the same customer (to the same address), we’ll do our best to consolidate the shipments.
If you would like to change the delivery address after placing an order, please contact us at greenspiceshut@gmail.com or
whatsapp us at +91 8015667984 within two hours of placing the order.
We don’t handle our shipment logistics ourselves. We work with delivery partner/s to enable our shipments. Typically, our delivery partners have standard policies they follow when a customer is unavailable. In most cases, they’ll try to deliver the package a second time at a time that is convenient for you. If you have any delivery related difficulties, please contact us at greenspiceshut@gmail.com or WhatsApp us at +91 8015667984
Yes, absolutely! We love sending gifts to people on your behalf. Just mention it in the notes (along with the order) and send us an email at greenspiceshut@gmail.com and we’ll take care of the rest.
Our on-ground logistics are managed by our delivery partner/s. unfortunately, at the moment, we don’t have our own delivery network. If your shipment is delayed beyond 10 days, please get in touch with us at greenspiceshut@gmail.com
or +91 8015667984. We’ll do our best to track down your order and get it to you as soon as possible.